Culture shock! Living and working overseas

Course Length: Full day

Living and working overseas is a huge life change and requires strong adaptation skills in order to adjust. This course is suitable for any organisation that is sending staff overseas to work. It looks at the concept of culture, and how cultures differ from one another; before going on to provide strategies for adapting to a new culture, as well as strategies for effective ways to communicate across cultures.

A large number of overseas assignments fail due to the member of staff or their partner finding it difficult adapting to a new culture. By attending this course the staff member (and their partner) will have a far greater understanding of how to adjust to a new culture resulting in an assignment that is more likely to succeed.

Homeward bound! Returning to the UK after living and working abroad

Course Length: Full day or half day

Many people find adjusting back to their home culture more difficult than moving abroad, but often little support is given to help with this process. This course looks at the concepts of home and cultural identity, re-entry challenges and the stages of re-entry, as well as strategies to help returnees move forward.

Studies indicate that returning staff who fail to re-adjust often leave the company. By attending this course staff are more likely to have a smooth transition both into the UK culture and the company culture within the UK.

Debriefing sessions are also available for staff returning from working overseas.

Team work – Getting the best from working in multi-cultural teams

Course Length: Full day or half day

There are many benefits of working in a multi-cultural team as diverse teams can often produce great ideas and outcomes. However, the route to getting there can often be difficult as our culture influences not just how we behave but also how we think, communicate, and interact.

This course considers the concepts of diversity and inclusion, and how to become an inclusive organisation. It looks at the influence of culture on a team; team dynamics and overcoming conflict in multi-cultural teams. It can include working in virtual teams if that is appropriate.

By attending this training delegates can consider the team situations that they work in and how their own cultural identity and that of others impacts on team dynamics. Strategies are given to support teams to work more effectively and make the most of their diversity.

Communicating Across Cultures

Course Length: Full day or half day

Communication is a complex process which occurswhenever someone attributes meaning to another’s words and actions’ (Martin & Nakayama 2011). With subtle differences around how different cultural groups communicate, there is much opportunity for misunderstandings to occur.

This course looks at how culture impacts upon our communication and suggests strategies to communicate effectively. If you interact with people from different cultures then this course is for you.